Refund Policy

A refund will be issued, upon request, and with supporting proof and/or evidence from the customer, for the reasons listed below under Acceptable Reasons for a Refund. Notwithstanding the above, EuroAfricaCentral Network reserves the right to grant or deny refunds to anyone for any reason.

1.    Acceptable Reasons for a Refund:
A.    Accepted canceliation of an EACN service or contract with refund conditions met.
B    Someone has used your credit/Debit card fraudulently.
C.    Proved mistake, determined by EuroAfricaCentral Network, regarding  more payment transactions being processed for ONE transaction.
D.    Any other illegal or non-approved use of your credit/debit card or billing information.

2.    Requesting A Refund:
To request a refund, please use our contact form with details of your request and supporting documents if any. Refund requests are processed in the order they were received, and you will have the opportunity to provide EuroAfricaCentral Network with all the necessary details needed to process any refunds that fall within the Acceptable Reasons for a Refund.  
Refund may be requested at anytime until the service you paid for is received. 

3.    Abuse of Refund Policy:
Where EuroAfricaCentral Network, in its sole discretion, believes a customer has or is abusing this Refund Policy through,  among others, fraudulent requests for refunds or initiation of chargebacks after submitting applications using the EuroAfricaCentral Networkplatform, EuroAfricaCentral Networkshall have the right to: .   
Immediately publish or report to relevant Authorities, a “fraud watch list” of the names of suspected customers. Block a Customer’s name and/or method of payment from being used on all the EuroAfricaCentral Network and relevant sites in any manner.

4.    Refund Updates and Modifications
EuroAfricaCentral Network reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this Refund Policy and in some cases reserves the right to refuse refunds if refund policy abuse is detected. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on our main portal / You agree to periodically review our Refund Policy, including the current version of our Refund Policy as made available at on our main portal.

5.    Disclaimer
EuroAfricaCentral Network accepts no responsibility for the products or services provided by any participating partner in connection with the rendering of services on our sites, nor for any delays, mistakes on forms, loss of documents or other materials occasioned by such services or by any delivery services such as FedEx, UPS, or the Deutsche Post or other Postal Service. Damage compensation is not available from EuroAfricaCentral Network


Monochronic versus Polychronic Cultures

euroafricawatchThe way different cultures see and manage time, can be described as a spectrum with monochronic or polychronic at both ends. This means we must always keep in mind that there are cultural variations in how people understand and use time. Researchers have found that individuals are divided in two groups in the ways they approach time.


About us, what is EMAFA?

Welcome to the Online Services of the EuroAfrica Medical Assistance for Foreigners and Africans. (EMAFA) We are a division of the EuroAfricaCentral Network specialising on online medical services. EMAFA provides a range of well-organised, professional medical services which centre on assisting Africans who need immediate foreign medical treatment or medical check-ups, counselling and rehabilitation in Germany. Our services aim to help reduce the burden on these patients and their relatives and aid them achieve their health goals with less bureaucracy.


Supply of medical equipment & facilities

EMAFA is also involved in the prompt procurement and supply of medical equipment and facilities urgently needed by institutions, hospitals and health organisations in Africa. Our highly qualified medical team are experienced in African geo-socio-economic situations and will best understand your needs.